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College of Business(경영대학)Graduate School of Information and Media Management((구)정보미디어경영대학원)KSIM-Conference Papers(학술회의논문)

Process modeling for customer service process redesign: a conceptual framework

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Jang, Myung-Seok / Kim, Young-Gulresearcher
Publisher
Decision Sciences Institute
Issue Date
1999-07
Language
ENG
Citation

International Conference of the Decision Sciences Institute, pp.1582 - 1584

URI
http://hdl.handle.net/10203/6624
Appears in Collection
KSIM-Conference Papers(학술회의논문)

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