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College of Business(경영대학)Graduate School of Information and Media Management((구)정보미디어경영대학원)KSIM-Conference Papers(학술회의논문)

Process modeling for customer service process redesign: a conceptual framework

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dc.contributor.authorJang, Myung-Seok-
dc.contributor.authorKim, Young-Gul-
dc.date.accessioned2008-07-29T02:09:02Z-
dc.date.available2008-07-29T02:09:02Z-
dc.date.created2012-02-06-
dc.date.issued1999-07-
dc.identifier.citationInternational Conference of the Decision Sciences Institute, v., no., pp.1582 - 1584-
dc.identifier.urihttp://hdl.handle.net/10203/6624-
dc.languageENG-
dc.language.isoen_USen
dc.publisherDecision Sciences Institute-
dc.titleProcess modeling for customer service process redesign: a conceptual framework-
dc.typeConference-
dc.type.rimsCONF-
dc.citation.beginningpage1582-
dc.citation.endingpage1584-
dc.citation.publicationnameInternational Conference of the Decision Sciences Institute-
dc.identifier.conferencecountryGreece-
dc.identifier.conferencecountryGreece-
dc.contributor.localauthorKim, Young-Gul-
dc.contributor.nonIdAuthorJang, Myung-Seok-
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KSIM-Conference Papers(학술회의논문)

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