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| 24 | Who gets the blame for service failures? Attribution of responsibility toward robot versus human service providers and service firms Leo, Xuying; Huh, Young Eun, COMPUTERS IN HUMAN BEHAVIOR, v.113, pp.106520, 2020-12 |
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| 28 | Understanding Brand Image from Consumer-generated Hashtags Park, Keeyeon Ki-cheon; 김혜진, 아시아마케팅저널, v.22, no.3, pp.71 - 85, 2020-10 |
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| 30 | The impact of CEO educational background on corporate cash holdings and value of excess cash Mun, Seongjae; Han, Seung Hun; Seo, Dongwook, PACIFIC-BASIN FINANCE JOURNAL, v.61, 2020-06 |
