Browse "Graduate School of Information and Media Management((구)정보미디어경영대학원)" by Author Jang, Myung-Seok

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Process modeling for customer service process redesign: a conceptual framework

Jang, Myung-Seok; Kim, Young-Gul, International Conference of the Decision Sciences Institute, pp.1582 - 1584, Decision Sciences Institute, 1999-07

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