DC Field | Value | Language |
---|---|---|
dc.contributor.author | Kim, Young-Gul | ko |
dc.contributor.author | Kim, HW | ko |
dc.contributor.author | Yoon, JW | ko |
dc.contributor.author | Ryu, HS | ko |
dc.date.accessioned | 2008-04-18T07:09:17Z | - |
dc.date.available | 2008-04-18T07:09:17Z | - |
dc.date.created | 2012-02-06 | - |
dc.date.created | 2012-02-06 | - |
dc.date.issued | 1997-04 | - |
dc.identifier.citation | DECISION SUPPORT SYSTEMS, v.19, no.4, pp.255 - 269 | - |
dc.identifier.issn | 0167-9236 | - |
dc.identifier.uri | http://hdl.handle.net/10203/3976 | - |
dc.description.abstract | Organizational decision support systems (ODSSs) are a new type of decision support systems (DSSs) focusing on organization-wide issues rather than individual, group, or departmental issues. Because of its organization-wide scope, a typical ODSS cuts across organizational functions or hierarchical layers. Thus, seamless integration with organization's diverse IS applications running on heterogeneous platforms becomes a critical issue for building a successful ODSS. In this paper, we analyzed the Korea Telecom's (KT) Operations & Maintenance (O&M) division focusing on its investment strategies. We developed a conceptual framework through process redesign, which links O&M investment decisions to performance of its operational branches across the nation. To support the above framework, we also developed a prototype for the KTOM-ODSS with an EIS-like user-friendly interface. When a complete ODSS is implemented on top of various KT transaction processing systems, it will become a critical component of the O&M Integrated Decision Support Environment (IDSE). (C) 1997 Elsevier Science B.V. | - |
dc.language | English | - |
dc.language.iso | en_US | en |
dc.publisher | ELSEVIER SCIENCE BV | - |
dc.title | Building an organizational decision support system for Korea Telecom: A process redesign approach | - |
dc.type | Article | - |
dc.identifier.wosid | A1997XC55200003 | - |
dc.identifier.scopusid | 2-s2.0-0031123724 | - |
dc.type.rims | ART | - |
dc.citation.volume | 19 | - |
dc.citation.issue | 4 | - |
dc.citation.beginningpage | 255 | - |
dc.citation.endingpage | 269 | - |
dc.citation.publicationname | DECISION SUPPORT SYSTEMS | - |
dc.embargo.liftdate | 9999-12-31 | - |
dc.embargo.terms | 9999-12-31 | - |
dc.contributor.localauthor | Kim, Young-Gul | - |
dc.contributor.nonIdAuthor | Kim, HW | - |
dc.contributor.nonIdAuthor | Yoon, JW | - |
dc.contributor.nonIdAuthor | Ryu, HS | - |
dc.type.journalArticle | Article | - |
dc.subject.keywordAuthor | organizational decision support systems | - |
dc.subject.keywordAuthor | process redesign | - |
dc.subject.keywordAuthor | network communication | - |
dc.subject.keywordAuthor | ODSS architecture | - |
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