The impact of customer trust and perception of security control on the acceptance of electronic commerce

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dc.contributor.authorSuh, Bko
dc.contributor.authorHan, Ingooko
dc.date.accessioned2008-04-07T07:02:07Z-
dc.date.available2008-04-07T07:02:07Z-
dc.date.created2012-02-06-
dc.date.created2012-02-06-
dc.date.issued2003-
dc.identifier.citationINTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE, v.7, no.3, pp.135 - 161-
dc.identifier.issn1086-4415-
dc.identifier.urihttp://hdl.handle.net/10203/3691-
dc.description.abstractThe number of Internet users has increased dramatically, but many are reluctant to provide sensitive personal information to Web sites because they do not trust ecommerce security. This paper investigates the impact of customer perceptions of security control on e-commerce acceptance. Trust is examined as the mediating factor of the relationship, using Internet banking as the research domain because bank customers are generally concerned about processing sensitive information like financial information. A Web survey of Internet banking users collected 502 cases. Statistical analyses, using structural equation modeling, indicated that perceptions of nonrepudiation, privacy protection, and data integrity have a significant impact on trust in e-commerce. Trust also has a significant impact on e-commerce acceptance. Implications and further research directions are presented.-
dc.languageEnglish-
dc.language.isoen_USen
dc.publisherM E SHARPE INC-
dc.subjectWORLD-WIDE-WEB-
dc.subjectTECHNOLOGY ACCEPTANCE-
dc.subjectEDI CONTROLS-
dc.subjectINFORMATION TECHNOLOGY-
dc.subjectUSER ACCEPTANCE-
dc.subjectMODEL-
dc.subjectINTERNET-
dc.subjectSYSTEM-
dc.subjectDESIGN-
dc.subjectPERSPECTIVE-
dc.titleThe impact of customer trust and perception of security control on the acceptance of electronic commerce-
dc.typeArticle-
dc.identifier.wosid000182935400006-
dc.identifier.scopusid2-s2.0-67649967226-
dc.type.rimsART-
dc.citation.volume7-
dc.citation.issue3-
dc.citation.beginningpage135-
dc.citation.endingpage161-
dc.citation.publicationnameINTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE-
dc.embargo.liftdate9999-12-31-
dc.embargo.terms9999-12-31-
dc.contributor.localauthorHan, Ingoo-
dc.contributor.nonIdAuthorSuh, B-
dc.type.journalArticleArticle-
dc.subject.keywordAuthore-commerce acceptance-
dc.subject.keywordAuthorperception of security control-
dc.subject.keywordAuthorsecurity control-
dc.subject.keywordAuthortrust-
dc.subject.keywordAuthortrust in e-commerce-
dc.subject.keywordPlusWORLD-WIDE-WEB-
dc.subject.keywordPlusTECHNOLOGY ACCEPTANCE-
dc.subject.keywordPlusEDI CONTROLS-
dc.subject.keywordPlusINFORMATION TECHNOLOGY-
dc.subject.keywordPlusUSER ACCEPTANCE-
dc.subject.keywordPlusMODEL-
dc.subject.keywordPlusINTERNET-
dc.subject.keywordPlusSYSTEM-
dc.subject.keywordPlusDESIGN-
dc.subject.keywordPlusPERSPECTIVE-
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