Integrating process management and content management for service industries

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dc.contributor.authorKim, Young Kilko
dc.contributor.authorKim, Chul Youngko
dc.contributor.authorPark, Sang Chanko
dc.date.accessioned2015-07-01T01:14:33Z-
dc.date.available2015-07-01T01:14:33Z-
dc.date.created2015-06-29-
dc.date.created2015-06-29-
dc.date.issued2005-
dc.identifier.citationWEB ENGINEERING, PROCEEDINGS, v.3579, pp.594 - 596-
dc.identifier.issn0302-9743-
dc.identifier.urihttp://hdl.handle.net/10203/199568-
dc.description.abstractContent management utilizing Web technologies plays an important role in e-business environment because it enables the seamless flow of information among business participants. In this paper, we present a framework for incorporating content management facilities into a process management system and apply to marketing research processes for demonstrating the feasibility of the proposed framework.-
dc.languageEnglish-
dc.publisherSPRINGER-VERLAG BERLIN-
dc.titleIntegrating process management and content management for service industries-
dc.typeArticle-
dc.identifier.wosid000231171300073-
dc.type.rimsART-
dc.citation.volume3579-
dc.citation.beginningpage594-
dc.citation.endingpage596-
dc.citation.publicationnameWEB ENGINEERING, PROCEEDINGS-
dc.type.journalArticleArticle; Proceedings Paper-
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