Negotiation analysis in the implementation process of an information system

In this paper, we address an issue of resolving con-flict of interests in the implementation process of an information system for advanced telecommunication services. Using the decision analytic approach, the major sources of disagreement among the stakeholders were identified, discussed, and resolved. The approach turned out to be a viable and a very useful tool for negotiation. As a result of the successful application, it was estimated to have saved $6.9 million dollars after tax for AT&T.
Publisher
Decision Sciences Institute
Issue Date
1996
Language
ENG
Citation

Annual Decision Science Institute National Conference, pp.1045 - 1047

URI
http://hdl.handle.net/10203/6629
Appears in Collection
MT-Conference Papers(학술회의논문)
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