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| NO | Title, Author(s) (Publication Title, Volume Issue, Page, Issue Date) |
|---|---|
| Activity-Driven PSS Design Method based on Emotional Customer Activity Modeling Integrating Expectation and Experience Factors Kim, Eok; Lee, Kun-Pyo; Nam, Ki-Young, International Journal of Affective Engineering, v.15, no.3, pp.265 - 277, 2016-07 |