A CRM Adoption Process Based on Critical Success Factors Using Six Sigma DMAIC Methodology
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Baik, Jongmoon | ko |
| dc.contributor.author | Pan, Zhedan | ko |
| dc.contributor.author | Ryu, Hoyeon | ko |
| dc.date.accessioned | 2013-03-08T14:39:57Z | - |
| dc.date.available | 2013-03-08T14:39:57Z | - |
| dc.date.created | 2012-08-29 | - |
| dc.date.created | 2012-08-29 | - |
| dc.date.issued | 2007-06 | - |
| dc.identifier.citation | International Journal of Computer and Information Science, v.8, no.2, pp.280 - 289 | - |
| dc.identifier.issn | 1525-9293 | - |
| dc.identifier.uri | http://hdl.handle.net/10203/93289 | - |
| dc.language | English | - |
| dc.publisher | ACIS | - |
| dc.title | A CRM Adoption Process Based on Critical Success Factors Using Six Sigma DMAIC Methodology | - |
| dc.type | Article | - |
| dc.type.rims | ART | - |
| dc.citation.volume | 8 | - |
| dc.citation.issue | 2 | - |
| dc.citation.beginningpage | 280 | - |
| dc.citation.endingpage | 289 | - |
| dc.citation.publicationname | International Journal of Computer and Information Science | - |
| dc.contributor.localauthor | Baik, Jongmoon | - |
| dc.contributor.nonIdAuthor | Pan, Zhedan | - |
| dc.contributor.nonIdAuthor | Ryu, Hoyeon | - |
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