Showing results 1 to 4 of 4
A case study: CRM adoption success factor analysis and six sigma DMAIC application Pan, Zhedan; Ryu, Hoyeon; Baik, Jongmoon, SERA 2007: Fifth ACIS International Conference on Software Engineering Research, Management, and Applications, pp.828 - 835, IEEE, 2007-08-20 |
A CRM Adoption Process Based on Critical Success Factors Using Six Sigma DMAIC Methodology Baik, Jongmoon; Pan, Zhedan; Ryu, Hoyeon, International Journal of Computer and Information Science, v.8, no.2, pp.280 - 289, 2007-06 |
QoS Broker-Based Trust Model for Effective Web Service Selection Baik, Jongmoon; Pan, Zhedan, IASTED SEA 2007, 2007-11 |
QoS broker-based trust model for effective web service selection Pan, Zhedan; Baik, Jongmoon, 11th IASTED International Conference on Software Engineering and Applications, SEA 2007, pp.590 - 595, ACTA Press, 2007-11 |
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