The Effects of Appraisal Review Content on Employees' Reactions and Performance

Abstract

Do appraisal reviews actually change employees' subsequent performance? To answer this question, longitudinal analyses are required. Dorfman et al. (1986) and Nathan et al. (1991) performed longitudinal studies, to attain contradicting results. Apparently we need additional longitudinal studies. We analysed a data set collected from a Korean petrochemical company, and found that, even though each of the three measures of appraisal review content (i.e. the degree to which, during the appraisal review, (1) employees have opportunity to participate in discussion, (2) goals are clearly set and (3) career issues are discussed) was significantly related to the employees' reactions to the review, none of them had a positive impact on the subsequent job performance. This result is consistent with the Dorfman et al.'s finding. Possible reasons for our result being different from Nathan et al.'s finding, limitations of our study and further studies required are discussed.