A structured methodology for comparative evaluation of user interface designs using usability criteria and measures

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Previous research in software ergonomics has indicated the importance of evaluating the usability of computer user interfaces. This paper presents a quantitative basis for selecting from among multiple alternative interfaces relative to multiple criteria of usability concern. The proposed model consists of two main phases: the prescreening phase and the evaluation phase. The prescreening phase involves expert judgment-based assessment with qualitative criteria. The first phase uses absolute measurement analytic hierarchy process (AHP) to filter possible alternative interfaces to a reasonable subset. The evaluation phase involves user-based assessment such as user testing, with quantitative criteria. The objective of the second phase is to evaluate a subset of alternatives using objective measures and to select the best alternative. A set of criteria and measures for evaluating the usability of computer software designs is presented. The proposed methodology is demonstrated in the interface design of a database system used to analyze trip cases information of nuclear power plant.
Publisher
ELSEVIER SCIENCE BV
Issue Date
1999-03
Language
English
Article Type
Article
Keywords

ANALYTIC HIERARCHY PROCESS

Citation

INTERNATIONAL JOURNAL OF INDUSTRIAL ERGONOMICS, v.23, no.5-6, pp.379 - 389

ISSN
0169-8141
DOI
10.1016/S0169-8141(97)00059-0
URI
http://hdl.handle.net/10203/67915
Appears in Collection
IE-Journal Papers(저널논문)
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