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NO | Title, Author(s) (Publication Title, Volume Issue, Page, Issue Date) |
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The effects of service interactivity on the satisfaction and the loyalty of smartphone users Kim, Minkyoung; Chang, Younghoon; Park, Myeong-Cheol; Lee, Jongtae, TELEMATICS AND INFORMATICS, v.32, no.4, pp.949 - 960, 2015-11 |