Browse "MG-Journal Papers(저널논문)" by Subject CUSTOMER SATISFACTION
Showing results 1 to 8 of 8
| Benefit-confirmation model for post-adoption behavior of mobile instant messaging applications: A comparative analysis of KakaoTalk and Joyn in Korea Oghuma, Apollos Patricks; Chang, Younghoon; Fernando Libaque-Saenz, Christian; Park, Myeong-Cheol; Rho, Jae Jeung, TELECOMMUNICATIONS POLICY, v.39, no.8, pp.658 - 677, 2015-09 |
| Consumer Selection of E-Commerce Websites in a B2C Environment: A Discrete Decision Choice Model ZO, Hangjung; Ramamurthy, K, IEEE TRANSACTIONS ON SYSTEMS MAN AND CYBERNETICS PART A-SYSTEMS AND HUMANS, v.39, no.4, pp.819 - 839, 2009-07 |
| Factors affecting the diffusion of mobile social network services in an aging society: value of informative, hedonic and ubiquitous services Bae, Hyeyoon; Jo, Sang Hyun; Jung, Hyun Joo; Lee, Euehun, JOURNAL OF SERVICES MARKETING, v.35, no.6, pp.834 - 846, 2021-10 |
| Factors affecting the perceived usability of the mobile web portal services: comparing simplicity with consistency Lee, Jongtae; Lee, Dongwon; Moon, Junghoon; Park, Myeong-Cheol, INFORMATION TECHNOLOGY MANAGEMENT, v.14, pp.43 - 57, 2013-03 |
| The effect of perceived risks and switching barriers on the intention to use smartphones among non-adopters in Korea Kim, Moon-Koo; Chang, Young Hoon; Wong, Siew Fan; Park, Myeong-Cheol, Information Development, v.31, no.3, pp.258 - 269, 2015-06 |
| The effects of service interactivity on the satisfaction and the loyalty of smartphone users Kim, Minkyoung; Chang, Younghoon; Park, Myeong-Cheol; Lee, Jongtae, TELEMATICS AND INFORMATICS, v.32, no.4, pp.949 - 960, 2015-11 |
| The role of multidimensional switching barriers on the cognitive and affective satisfaction-loyalty link in mobile communication services: Coupling in moderating effects Kim, Moon Koo; Park, Myeong-Cheol; Park, Jong-Hyun; Kim, Jimin; Kim, Eunhye, COMPUTERS IN HUMAN BEHAVIOR, v.87, pp.212 - 223, 2018-10 |
| Toward Sustainable Freemium Software: The Roles of User Satisfaction and Use Context Kim, Jongbum; Lee, Jeongho; Zo, Hangjung, JOURNAL OF ELECTRONIC COMMERCE RESEARCH, v.19, no.3, pp.201 - 222, 2018-08 |
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