Showing results 1 to 2 of 2
Determinants of subscriptions to communications service bundles and their effects on customer retention in Korea Kim, Moon-Koo; Park, Myeong-Cheol; Lee, Duk Hee; Park, Jong-Hyun, TELECOMMUNICATIONS POLICY, v.43, no.9, 2019-10 |
The role of multidimensional switching barriers on the cognitive and affective satisfaction-loyalty link in mobile communication services: Coupling in moderating effects Kim, Moon Koo; Park, Myeong-Cheol; Park, Jong-Hyun; Kim, Jimin; Kim, Eunhye, COMPUTERS IN HUMAN BEHAVIOR, v.87, pp.212 - 223, 2018-10 |
Discover