A/S 만족으로 인한 고객만족이 기업성과에 미치는 영향연구 : 건설기계 산업중심으로A study of the relationship between customer satisfaction based on A/S satisfaction and company performance : focusing on construction equipment industries
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.advisor | 김지수 | - |
| dc.contributor.advisor | Kim, Ji-Soo | - |
| dc.contributor.author | 윤도혁 | - |
| dc.contributor.author | Yoon, Do-Hyuk | - |
| dc.date.accessioned | 2011-12-27T04:44:43Z | - |
| dc.date.available | 2011-12-27T04:44:43Z | - |
| dc.date.issued | 1998 | - |
| dc.identifier.uri | http://library.kaist.ac.kr/search/detail/view.do?bibCtrlNo=135429&flag=dissertation | - |
| dc.identifier.uri | http://hdl.handle.net/10203/54034 | - |
| dc.description | 학위논문(석사) - 한국과학기술원 : 테크노경영대학원, 1998.2, [ iv, 88, [23] p. ] | - |
| dc.language | kor | - |
| dc.publisher | 한국과학기술원 | - |
| dc.subject | 건설기계산업:A/S | - |
| dc.subject | A/S만족 | - |
| dc.subject | 고객만족 | - |
| dc.subject | Customer | - |
| dc.subject | Construction equipment industrial | - |
| dc.subject | A/S | - |
| dc.subject | Satisfaction | - |
| dc.title | A/S 만족으로 인한 고객만족이 기업성과에 미치는 영향연구 | - |
| dc.title.alternative | A study of the relationship between customer satisfaction based on A/S satisfaction and company performance : focusing on construction equipment industries | - |
| dc.type | Thesis(Master) | - |
| dc.identifier.CNRN | 135429/325007 | - |
| dc.description.department | 한국과학기술원 : 테크노경영대학원, | - |
| dc.identifier.uid | 000963403 | - |
| dc.contributor.localauthor | 김지수 | - |
| dc.contributor.localauthor | Kim, Ji-Soo | - |
| dc.title.subtitle | 건설기계 산업중심으로 | - |
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- KGSM-Theses_Master(석사논문)
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