CRM 패키지 도입전후의 사용자 평가 변화 분석 : 한국에서의 siebel과 SAP 사례Users' expectation and its changes after the implementation of CRM packages : siebel and SAP packages in Korea
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.advisor | 이재규 | - |
| dc.contributor.advisor | Lee, Jae-Kyu | - |
| dc.contributor.author | 이현국 | - |
| dc.contributor.author | Lee, Hyun-Koog | - |
| dc.date.accessioned | 2011-12-27T02:06:43Z | - |
| dc.date.available | 2011-12-27T02:06:43Z | - |
| dc.date.issued | 2003 | - |
| dc.identifier.uri | http://library.kaist.ac.kr/search/detail/view.do?bibCtrlNo=181397&flag=dissertation | - |
| dc.identifier.uri | http://hdl.handle.net/10203/53230 | - |
| dc.description | 학위논문(석사) - 한국과학기술원 : 경영정보전공, 2003.2, [ v, 58 p. ] | - |
| dc.language | kor | - |
| dc.publisher | 한국과학기술원 | - |
| dc.subject | SAP | - |
| dc.subject | Siebel | - |
| dc.subject | CRM 패키지 | - |
| dc.subject | 사용자 만족도 | - |
| dc.subject | Users`` satisfaction | - |
| dc.subject | SAP | - |
| dc.subject | Siebel | - |
| dc.subject | CRM Packages | - |
| dc.title | CRM 패키지 도입전후의 사용자 평가 변화 분석 | - |
| dc.title.alternative | Users' expectation and its changes after the implementation of CRM packages : siebel and SAP packages in Korea | - |
| dc.type | Thesis(Master) | - |
| dc.identifier.CNRN | 181397/325007 | - |
| dc.description.department | 한국과학기술원 : 경영정보전공, | - |
| dc.identifier.uid | 020013811 | - |
| dc.contributor.localauthor | 이재규 | - |
| dc.contributor.localauthor | Lee, Jae-Kyu | - |
| dc.title.subtitle | 한국에서의 siebel과 SAP 사례 | - |
- Appears in Collection
- KGSM-Theses_Master(석사논문)
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