성공/실패 요인 분석을 통한 성공적인 CRM 전략 : A통신사 사례 중심Successful CRM strategies through success/failure factors analysis
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.advisor | 안재현 | - |
| dc.contributor.advisor | Ahn, Jae-Hyeon | - |
| dc.contributor.author | 문영아 | - |
| dc.contributor.author | Moon, Young-Ah | - |
| dc.date.accessioned | 2011-12-27T02:05:47Z | - |
| dc.date.available | 2011-12-27T02:05:47Z | - |
| dc.date.issued | 2002 | - |
| dc.identifier.uri | http://library.kaist.ac.kr/search/detail/view.do?bibCtrlNo=174186&flag=dissertation | - |
| dc.identifier.uri | http://hdl.handle.net/10203/53174 | - |
| dc.description | 학위논문(석사) - 한국과학기술원 : 통신경영/정책전공, 2002.2, [ vi, 70 p. ] | - |
| dc.language | kor | - |
| dc.publisher | 한국과학기술원 | - |
| dc.subject | 고객관계관리 | - |
| dc.subject | 성공실패요인 | - |
| dc.subject | CRM | - |
| dc.subject | Customer Relationship Management | - |
| dc.title | 성공/실패 요인 분석을 통한 성공적인 CRM 전략 : A통신사 사례 중심 | - |
| dc.title.alternative | Successful CRM strategies through success/failure factors analysis | - |
| dc.type | Thesis(Master) | - |
| dc.identifier.CNRN | 174186/325007 | - |
| dc.description.department | 한국과학기술원 : 통신경영/정책전공, | - |
| dc.identifier.uid | 020003674 | - |
| dc.contributor.localauthor | 안재현 | - |
| dc.contributor.localauthor | Ahn, Jae-Hyeon | - |
- Appears in Collection
- KGSM-Theses_Master(석사논문)
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