Describing multiple aspects of use situation: applications of Design Information Framework (DIF) to scenario development

Abstract

Scenarios have been broadly used to describe the context of a user's experience with products. Even though multiple aspects of user experience may be embedded in scenarios, they are not generally incorporated in a structured way. This research intends to develop methods of constructing scenarios by integrating multiple aspects of use situations with a coherent and accurate structure for evaluation. We introduce Design Information Framework (DIF) as a mechanism to accommodate multiple viewpoints and to represent them for effective management of design information. This research addresses the incorporation of this framework in a structured form of scenario generation to facilitate design problem identification and analysis from holistic viewpoints. (c) 2005 Elsevier Ltd. All rights reserved.