Utilization of organizational memory in distributed GDSS

Abstract

Utilization of organizational memory is beneficial in various organizational activities, including group decision making. In this paper, a general approach to building an information system to support utilization of organizational memory is suggested. The approach focuses on active reminding by the system, sharing retrieved information among the participants, importing information from external sources, and construction of memory with minimal effort. A design of GDSS for asynchronous and distributed environment based on the approach is presented. With the designed system, generation of ideas, discussion on selected ideas, and final selection of alternatives through voting can be performed sequentially. A prototype system under WWW(World-Wide-Web) environment is also presented that uses information retrieval technology as a core part.