Effect of information resource control on is effectiveness: Empirical validation

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The advent of distributed computing has contributed to the rapid distribution of information technology throughout an organization. While powerful and user-friendly information technologies are more available to end users, managing the distributed, heterogeneous IT environment has become a serious problem for corporate IT managers. Integrated Control Architecture (ICA) enables the monitoring and controlling of dispersed information resources for effective enterprise-wide information resource management. This paper empirically examines the propositions that the level of information resource control is positively related to IS effectiveness measured in terms of user satisfaction. Measures are developed and validated for the control of information resource objects such as data, application, platform, and control of relationships among such objects. Results from a study of 130 organizations support that the organizations with high information resource control exhibit high user satisfaction. (C) 1998 Elsevier Science Ltd. All rights reserved.
Publisher
PERGAMON-ELSEVIER SCIENCE LTD
Issue Date
1998-07
Language
English
Article Type
Article
Keywords

USER COMPUTING SATISFACTION; ORGANIZATIONAL CONTROL; SYSTEMS ARCHITECTURE; FRAMEWORK; PERFORMANCE; MANAGEMENT

Citation

COMPUTERS INDUSTRIAL ENGINEERING, v.34, no.3, pp.629 - 642

ISSN
0360-8352
URI
http://hdl.handle.net/10203/3972
Appears in Collection
MT-Journal Papers(저널논문)
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