Building Digital Resilience to Combat Pandemics: Comparison of South Korea, Sri Lanka and Rwanda

Abstract

Use of digital technologies for management of COVID-19 pandemic was widely observed across the globe. However, building resilient digital systems to better manage the pandemic based on country contexts was a challenge. The objective of this study is to identify socio-technical determinants of building resilient digital technologies based on a comparative study or three countries. Case study method was utilized with qualitative data collection methods to identify thematic areas for comparison. The study revealed that resilient digital pandemic responses will rely on a plurality of technologies, and on agility, flexibility and capacity in producing these solutions.