Assessing the effects of perceived service quality and customer satisfaction on behavioral intention in airline industry: using online review and text-mining

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dc.contributor.authorLim, Juhwanko
dc.contributor.authorKim, Hye-jinko
dc.date.accessioned2019-12-30T05:21:05Z-
dc.date.available2019-12-30T05:21:05Z-
dc.date.created2019-11-21-
dc.date.issued2019-06-22-
dc.identifier.citationMarketing Science Conference 2019-
dc.identifier.urihttp://hdl.handle.net/10203/270704-
dc.languageEnglish-
dc.publisherINFORMS Society for Marketing Science-
dc.titleAssessing the effects of perceived service quality and customer satisfaction on behavioral intention in airline industry: using online review and text-mining-
dc.typeConference-
dc.type.rimsCONF-
dc.citation.publicationnameMarketing Science Conference 2019-
dc.identifier.conferencecountryIT-
dc.identifier.conferencelocationUniversity of Roma Tre, Rome-
dc.contributor.localauthorKim, Hye-jin-
dc.contributor.nonIdAuthorLim, Juhwan-
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RIMS Conference Papers
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