Why We Cannot Work without Paper Even in a Computerized Work Environment

Abstract

As work environment becomes more computerized, it has been long expected that the computer will substitute for paper. However, in fact, this expectation has strayed. Paper is still around in the work environment; moreover, computers and papers are used in conjunction with each other. In this study, we suggest the term “human-computer-paper interaction” considering these phenomena. Using contextual inquiry and lab-based user study, we explored the switchover in human-computer-paper interaction and determined what incites this interaction. Through this study, we attempted to provide considerable insights into the HCI design area.