| 44 | Call center management of government offices fro one-stop service based on case handling Park, Sang Chan, ANQ Congress, 2007 |
| 45 | channel management in collaborative CRM 박상찬, 한국품질경영학회, pp.402 - 405, 2003 |
| 46 | Channel recommendation for collaborative customer relationship management using fuzzy concept Park, Sang Chan, APDSI2003, 2003 |
| 47 | Competitiveness in International Trade Park, Sang Chan, APO Study meeting on SME's Productivity in International Trade and Competitiveness, 2007 |
| 48 | Conceptual Modeling with Neural Network for Giftedness Identification and Education Park, Sang Chan, Advances in Natural Computation, v.3611, pp.530 - 538, 2005 |
| 49 | Country Specific Quantitative and Qualitative Analysis: Korea, Singapore and Malaysia Park, Sang Chan, APO Expert Roundtable Meeting on Innovation and Competitiveness, 2007 |
| 50 | CRM in the View of PCF Park, Sang Chan, Asia Quality Symposium, pp.164 - 181, 2002 |
| 51 | CRM/ERP 개발동향 박상찬, 인간, 사회 @ 인터넷 학술대회, pp.105 - 118, 2002 |
| 52 | CSI와 COI의 연계 분석 및 SLA를 통한 서비스 품질 고도화 전략에 대한 연구 박상찬, 품질경영학회, 2006 |
| 53 | Customer Focus in Supply Chain Management Incorporated with Data Mining Park, Sang Chan, APIEMS '99, pp.401 - 404, 1999 |
| 54 | Customer Satisfcation based on Process Management in Service Industry Park, Sang Chan, 1st Asian Network for Quality Congress, 2003 |
| 55 | Data Mining Technology for Virtual Shopping Mall Park, Sang Chan, APIEMS' 2000, pp.372 - 376, 2000 |
| 56 | Data Modeling and Management Framework for Voice of Customer in Financial Industry Park, Sang Chan, International Conference on Service Systems and Service Management, pp.497 - 499, 2004 |
| 57 | Data Warehousing and OLAP for Primary Industry Park, Sang Chan, APDSI2002, 2002 |
| 58 | Decision Support Systems for Emerging Organizations: A Unified Framework with Qualitative Reasoning Park, Sang Chan, Int'l Conf. of DSI, pp.70 - 72, 1995 |
| 59 | Deriving Valuable Information from Network Panel Data in Research Service Park, Sang Chan, 3rd Asian Network for Quality Congress, pp.518 - 522, 2005 |
| 60 | Deriving Valuable Information from VOC in Service Industry Park, Sang Chan, International Conference on Service Systems and Service Management, pp.318 - 320, 2004 |
| 61 | Developiing a Process control and Prediction System in a Dynamic and Longitudinal Persepective Park, Sang Chan, APIEMS '99, pp.1 - 4, 1999 |
| 62 | Developing a model for measuring gifted student's capability in Science and/or Liberal Arts and for identifying the relationship between the capability and cognitive domain Park, Sang Chan, Gifted Education Conference, 2004 |
| 63 | Developing a Process Control and Prediction System for Complex Manufacturing Processes Park, Sang Chan, APORS, 2000 |
| 64 | Development of New Marketing Strategy Utilizing Data Mining Tools Park, Sang Chan, Asia Pacific DSI Conf., pp.382 - 385, 1998 |
| 65 | e-Business 시대의 전자상거래 개념 및 지역산업 정보화 전략 박상찬, 광주 상공회의소 ECRC 개소식, pp.1 - 40, 2001 |
| 66 | E-Commerce in Global Setting Park, Sang Chan, APIEMS' 2000, pp.k13 -, 2000 |
| 67 | E-Matchmaker - Matching Buyers and Suppliers Through an Intelligent Dynamic Exchange Model Park, Sang Chan, APO Study meeting on enhancing enterprises' competitiveness through technology innovation, 2006 |
| 68 | ESI 와 CSI, KPI 의 연계 분석을 통한 서비스 품질 관리 전략에 대한 연구 박상찬, 품질경영학회, 2007 |
| 69 | Evaluating the Efficiency of System Integration Projects using Data Envelopment analysis Technique Park, Sang Chan, Int'l Conf. of the DSI, pp.788 - 790, 1997 |
| 70 | Flexible Workforce Management system for call center Park, Sang Chan, ANQ Congress, 2007 |
| 71 | Focused Customer Management in Service Industry Park, Sang Chan, APIEMS '99, pp.573 - 574, 1999 |
| 72 | Forecasting in a complex environment using feature manipulating technique added in traditional forecasting system Park, Sang Chan, IEEE EMS Int'l Engineering Management Conf., pp.291 - 294, 1998 |
| 73 | From Behavior to Market: Customer Focus in Supply Chain Management Park, Sang Chan, APORS, 2000 |
| 74 | Heuristic Learning for Pattern Directed Scheduling in a Flexible Manufacturing System Park, Sang Chan, ORSA/TIMS Conf. on Flexible Manufacturing System, pp.369 - 376, 1989 |
| 75 | Hybrid approach utilizing Machine Learning to complement the shortcomings of Data Envelopment Analysis (DEA) Park, Sang Chan, Pacific Asian Conf. on Expert Systems (PACES'99), 1999 |
| 76 | Hybrid Machine Learning Strategy in Credit Evaluation Park, Sang Chan, APIEMS '99, pp.331 - 334, 1999 |
| 77 | Identifying Import Factors affecting Customer Loyalty for Active Loyalty Management Park, Sang Chan, 1st Asian Network for Quality Congress, 2003 |
| 78 | Identifying Important Factor Affecting Business Excellence (DFSS Application to SME) Park, Sang Chan, APO Study Mission on Quality Management practices in Korean SMESs, 2004 |
| 79 | Implementing Six Sigma on Business Process Management Systems Park, Sang Chan, 2nd Asian Network for Quality Congress, 2004 |
| 80 | Innovation in view of Industrial Technology Roadmap Park, Sang Chan, International Conference on 2007 Industrial Technology Innovation, Department of Industrial Technology ROC, 2007 |
| 81 | Innovation in view of Korean Industrial Technology Roadmap Park, Sang Chan, Malaysia Productivity Organization, Sharing Session on Innovation and Competitiveness, 2007 |
| 82 | Integrating Inductive Learning and Simulation in Rule-based Scheduling Park, Sang Chan, Int'll Workshop for Expert Systems in Engineering, pp.152 - 167, 1990 |
| 83 | Intelligent Counseling System based on Data Mining and Knowledge Base: Application to Cosmetic Industry Park, Sang Chan, APIEMS2002, 2002 |
| 84 | Intelligent Data Envelopment Analysis IDEA): Applied to System Intelligent Projects Park, Sang Chan, Int't Conf. of DSI, pp.152 - 154, 1999 |
| 85 | Intelligent Database Marketing Based on Customer Satisfaction Indices Park, Sang Chan, Western DSI, 2000 |
| 86 | Intelligent Database Marketing and Churn Management Based on Customer Satisfaction Indices: Application to the Mobile Telecomunication Industry Park, Sang Chan, APDSI2002, 2002 |
| 87 | Intelligent manufacturing system design: Dynamic sampling generation system based on data mining Park, Sang Chan, ICPR, 2001 |
| 88 | Intelligent Marketing and Merchandising Techniques for an Internet Shopping Mall Park, Sang Chan, PACIS, 1997 |
| 89 | Intelligent Quality Function Deployment Method to Induce Indices of Four Persepectives of Balanced Score Card Park, Sang Chan, APORS, 2000 |
| 90 | Intelligent Quality Planning for Quality Deployment: An Application to the Camera Industry Park, Sang Chan, Int'l conf. on Engineering Design and Automation, pp.847 - 853, 1999 |
| 91 | Intelligent Quality Planning fro Quality Deployment Based on Balanced Score Card: Application to the Mobile Communication Industry Park, Sang Chan, APIEMS '99, pp.577 - 580, 1999 |
| 92 | IT and Web-based Services used by PE Industry Park, Sang Chan, APO Study Meeting on Advanced Manufacturing Technologies and Systems - Precision Engineering Industries, pp.49 - 63, 2005 |
| 93 | k-Representatives Algorithm: a Clustering Algorithm with Learning Distance Measure for Categorical Values Park, Sang Chan, APDSI2002, 2002 |
| 94 | Knowldge Based Ubiquitous Commerce Application Park, Sang Chan, 5th International Conference on Information and Mangement Science, pp.73 - 73, 2006 |
| 95 | Knowledge Based DFSS under E-learning Environment Park, Sang Chan, 1st Asian Network for Quality Congress, 2003 |
| 96 | Korean Experience - Innovation Roadmap and the Korean IPS Index Park, Sang Chan, APO Expert Roundtable Meeting on Innovation and Competitiveness, 2007 |
| 97 | Learning content management system & educational environment management system for personalized e-learning Park, Sang Chan, European Applied business Research Conference, 2003 |
| 98 | Machine Learning Approach to Yield Management in Semiconductor Manufacturing: Continuous Class Learning Approaches Park, Sang Chan, Int'l Conf. on Production Research, pp.1219 - 1222, 1999 |
| 99 | Managing Service Quality using Content-Centric Information System Architecture Park, Sang Chan, 3rd Asian Network for Quality Congress, pp.527 - 535, 2005 |
| 100 | Memory- and neural-network-based expert system Park, Sang Chan, SPIE- Data Mining and Knowledge Discovery: Theory, Tools, and Technology, pp.83 - 91, 1999 |
| 101 | Merchandise Management based on a Standard Merchandise Code Structure in Retail Industry Park, Sang Chan, INFORMS, 2000 |
| 102 | Merchandise Management based on a Standard Merchandise Code Structure in Retail Industry: Business-to-Business Electronic Commerece Park, Sang Chan, ICPR, 2000 |
| 103 | Merchandising via Standard Merchandise Code Coupled with Products Demand Structure in business-to-Business Electronic Commerce Park, Sang Chan, ICEC 2000, pp.64 - 67, 2000 |
