Effects of managers' communication and satisfaction on their perceived importance of value chain sustainability

Cited 0 time in webofscience Cited 0 time in scopus
  • Hit : 359
  • Download : 0
We define value chain sustainability as the firm's sustainability, perceived by the managers in the context of its supply chain or value chain. Consistent with the literature, we put forth that it is a latent concept consisting of three dimensions, i.e., stakeholder economics, stakeholder ethics and environmental dimension. We further hypothesise that managers' communication and satisfaction influence their perception of the value chain sustainability. Using the survey data from 216 managers at a company, we conduct confirmatory factor analysis (CFA) along with a path analysis to verify the hypotheses. From the analysis, we conclude the following. First, the managers do perceive the value chain sustainability as comprised of the three dimensions. Managers' satisfaction with their job and company determines the communication level among the managers. Finally, the managers' communication influences their perception of the firm's value chain sustainability, i.e., the more the managers communicate with each other, the more important the managers perceive the firm's value chain sustainability to be.
Publisher
Inderscience Publishers
Issue Date
2016
Language
English
Citation

INTERNATIONAL JOURNAL OF SERVICES AND OPERATIONS MANAGEMENT, v.25, no.1, pp.21 - 47

ISSN
1744-2370
DOI
10.1504/IJSOM.2016.078069
URI
http://hdl.handle.net/10203/222886
Appears in Collection
MT-Journal Papers(저널논문)
Files in This Item
There are no files associated with this item.

qr_code

  • mendeley

    citeulike


rss_1.0 rss_2.0 atom_1.0