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Differences between LTE and 3G service customers: Business and policy implications Jung, Wonsuk; Kwon, Youngsun, TELEMATICS AND INFORMATICS, v.32, no.4, pp.667 - 680, 2015-11 |
Effect of service integration strategy on industrial firm performance Kwak, Kiho; Kim, Wonjoon, JOURNAL OF SERVICE MANAGEMENT, v.27, no.3, pp.391 - 430, 2016-06 |
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