| 111 | Call center management of government offices fro one-stop service based on case handling Park, Sang Chan, ANQ Congress, 2007 |
| 112 | Service quality improvement strategy based on the analysis between CSI and COI using SLA Park, Sang Chan, ANQ Congress, 2007 |
| 113 | A study on wine distribution management: improving customer management performance Park, Sang Chan, ANQ Congress, 2007 |
| 114 | Water management servie in U-city that use ubiquitous sensor network Park, Sang Chan, ANQ Congress, 2007 |
| 115 | Flexible Workforce Management system for call center Park, Sang Chan, ANQ Congress, 2007 |
| 116 | Technology discovery by patent map Park, Sang Chan, ANQ Congress, 2007 |
| 117 | u-Service Integration Model on u-City Integrated Control Center: The case of u-Crime and ITS Park, Sang Chan, ANQ Congress, 2008 |
| 118 | New approaches for developing U-city in South Korea: ecological aspects Park, Sang Chan, ANQ Congress, 2007 |
| 119 | Intelligent Quality Planning for Quality Deployment: An Application to the Camera Industry Park, Sang Chan, Int'l conf. on Engineering Design and Automation, pp.847 - 853, 1999 |
| 120 | Multivariate Process Control using Self-Organizing Map algorithm Park, Sang Chan, World Manufacturing Congress 2001, 2001 |
