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Factors determining the service performance in the telecommunications industry Ahn, Jae-Hyeon; Lee, Dong-Ju; Lee, Sang-Yoon, International Conference of DSI, 2003-07 |
Managing Market-level Expectation of a New Product Lee, Sang-Yoon; Ahn, Jae-Hyeon, INFORMS Annual Meeting, 2007-11 |
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