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NO	Title, Author(s) (Publication Title, Volume Issue, Page, Issue Date)
1	A personalized defection detection and prevention procedure based on the self-organizing map and association rule mining: Applied to Online game site Song, Hee Seok; Kim, Jae Kyeong; Cho, Yeong Bin; Kim, Soung Hie, ARTIFICIAL INTELLIGENCE REVIEW, v.21, no.2, pp.161 - 184, 2004-04
2	From Accuracy to Diversity in Product Recommendations: Relationship Between Diversity and Customer Retention Park, Sung-Hyuk; Han, Sang Pil, INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE, v.18, no.2, pp.51 - 71, 2013-12
3	Customer churn analysis: Churn determinants and mediation effects of partial defection in the Korean mobile telecommunications service industry Ahn, Jae-Hyeon; Han, Sang-Pil; Lee, Yung-Seop, TELECOMMUNICATIONS POLICY, v.30, no.10-11, pp.552 - 568, 2006

Title, Author(s) (Publication Title, Volume Issue, Page, Issue Date)

Song, Hee Seok; Kim, Jae Kyeong; Cho, Yeong Bin; Kim, Soung Hie, ARTIFICIAL INTELLIGENCE REVIEW, v.21, no.2, pp.161 - 184, 2004-04

Park, Sung-Hyuk; Han, Sang Pil, INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE, v.18, no.2, pp.51 - 71, 2013-12

Ahn, Jae-Hyeon; Han, Sang-Pil; Lee, Yung-Seop, TELECOMMUNICATIONS POLICY, v.30, no.10-11, pp.552 - 568, 2006

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