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A new marketing strategy map for direct marketing Kim, Young Ae; Song, Hee Seok; Kim, Soung Hie, KNOWLEDGE-BASED SYSTEMS, v.22, no.5, pp.327 - 335, 2009-07 |
Strategies for preventing defection based on the mean time to defection and their implementations on a self-organizing map Kim, Young Ae; Song, Hee Seok; Kim, Soung Hie, EXPERT SYSTEMS, v.22, no.5, pp.265 - 278, 2005-11 |
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