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Empirical analysis of customer churning behavior in the mobile telecommunications industry Ahn, Jae-Hyeon; Han, Sang-Pil; Kim, Myoung-Soo, International Conference of DSI, 2003-07 |
Failure case analysis in the telecommunications service market Ahn, Jae-Hyeon; Lee, Dong-Joo; Kim, Myoung-Soo, International Telecommunications Society, 14th Biennial Conference, pp.37 - 48, 2002-08 |
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