An empirical study on impacts of service quality and switching cost on customer loyalty of VoIP services
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Yoo J. | - |
| dc.contributor.author | Kim S. | - |
| dc.contributor.author | Hong J. | - |
| dc.date.accessioned | 2013-03-25T23:47:48Z | - |
| dc.date.available | 2013-03-25T23:47:48Z | - |
| dc.date.created | 2012-02-06 | - |
| dc.date.issued | 2008-02-17 | - |
| dc.identifier.citation | 2008 10th International Conference on Advanced Communication Technology, v.2, no., pp.989 - 992 | - |
| dc.identifier.issn | 1738-9445 | - |
| dc.identifier.uri | http://hdl.handle.net/10203/156171 | - |
| dc.language | ENG | - |
| dc.title | An empirical study on impacts of service quality and switching cost on customer loyalty of VoIP services | - |
| dc.type | Conference | - |
| dc.identifier.scopusid | 2-s2.0-44249105700 | - |
| dc.type.rims | CONF | - |
| dc.citation.volume | 2 | - |
| dc.citation.beginningpage | 989 | - |
| dc.citation.endingpage | 992 | - |
| dc.citation.publicationname | 2008 10th International Conference on Advanced Communication Technology | - |
| dc.identifier.conferencecountry | South Korea | - |
| dc.identifier.conferencecountry | South Korea | - |
| dc.contributor.localauthor | Kim S. | - |
| dc.contributor.nonIdAuthor | Yoo J. | - |
| dc.contributor.nonIdAuthor | Hong J. | - |
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