Browse by Author Pyon C.U.
Showing results 1 to 3 of 3
| Decision support system for service quality management using customer knowledge in public service organization Pyon C.U.; Lee M.J.; Park, Sang Chan, EXPERT SYSTEMS WITH APPLICATIONS, v.36, no.4, pp.8227 - 8238, 2009 |
| Intelligent service quality management system based on analysis and forecast of VOC Pyon C.U.; Woo J.Y.; Park S.C., EXPERT SYSTEMS WITH APPLICATIONS, v.37, no.2, pp.1056 - 1064, 2010 |
| Strategic exploring of emerging services by visualization of technology-service association for technology-based service providers Pyon C.U.; Park S.C., EXPERT SYSTEMS WITH APPLICATIONS, v.37, no.6, pp.4301 - 4312, 2010 |
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