고객관계관리(CRM)에서 고객정보/고객지식 품질에 영향을 미치는 요인:서비스 산업을 중심으로Factors Affecting Customer Information/Knowledge Quality in Customer Relationship Management:Focused on Service Industry

Publisher
한국경영과학회
Issue Date
2002-11
Language
KOR
Citation

경영과학, v.19, no.2, pp.1 - 23

metadata.dc.identifier.alternativecitation
Korean Management Science Review, Vol. 19, No. 2, 2002. 11, pp. 1-23(23)
ISSN
1225-1100
URI
http://hdl.handle.net/10203/8415
Appears in Collection
MT-Journal Papers(저널논문)
Files in This Item
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