Browse "MG-Journal Papers(저널논문)" by Author Kim, Yaeeun

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Customer attribution of service failure and its impact in social commerce environment

Kim, Yaeeun; Chang, Younghoon; Wong, Siew Fan; Park, Myeong-Cheolresearcher, INTERNATIONAL JOURNAL OF ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT, v.8, no.1-3, pp.136 - 158, 2014-01

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