인터넷 쇼핑몰의 고객 지원 서비스에 관한 연구 = A study on customer support service of the internet shopping mall

Advisors
한민희researcherHahn, Min-Hiresearcher
Publisher
한국과학기술원
Issue Date
2001
Identifier
166312/325007 / 000993703
Language
kor
Description

학위논문(석사) - 한국과학기술원 : 테크노경영전공, 2001.2, [ iii, 53, [10] p. ]

Keywords

콜센터; 게시판; 인터넷 쇼핑몰; 고객 지원 서비스; 이메일; email; call center; bulletin board; Internet Shopping Mall; Customer Service

URI
http://hdl.handle.net/10203/53639
Link
http://library.kaist.ac.kr/search/detail/view.do?bibCtrlNo=166312&flag=t
Appears in Collection
KGSM-Theses_Master(석사논문)
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