이동통신 산업의 고객 이탈 행동에 관한 연구 : 매개효과를 중심으로The mediation effect of the customer status on the churning behavior in the mobile telecommunications industry

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Advisors
안재현researcherAhn, Jae-Hyeonresearcher
Description
한국과학기술원 : 경영공학전공,
Publisher
한국과학기술원
Issue Date
2004
Identifier
238556/325007  / 020023341
Language
kor
Description

학위논문(석사) - 한국과학기술원 : 경영공학전공, 2004.2, [ v, 57 p. ]

Keywords

고객이탈; 이동통신; 매개효과; MEDIATION EFFECT; CHURNING BEHAVIOR; MOBILE TELECOMMUNICATIONS INDUSTRY

URI
http://hdl.handle.net/10203/52454
Link
http://library.kaist.ac.kr/search/detail/view.do?bibCtrlNo=238556&flag=dissertation
Appears in Collection
KGSM-Theses_Master(석사논문)
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