Human or System Strategy for Managing Knowledge?: From a Knowledge Creating Process Perspective

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It is more important than ever for companies to distinguish themselves through knowledge management strategies. Without a constant creation of knowledge, a business is condemned to poor performance. However, it is still unclear how these strategies affect knowledge creation. Knowledge management strategies can be categorized as being either human or oriented. This paper proposes a model to illustrate the link between the strategies and its creating process. It is found that human strategy is more likely to be effective for socialization while system strategy is more likely to be effective for combination. Furthermore, the result suggests that managers should adjust knowledge management strategies in view of the characteristics of their departments.
The Korean Operations Research and Management Science Society
Issue Date

한국경영과학회 추계학술대회, pp.55 - 58

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KSIM-Conference Papers(학술회의논문)
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