서비스 품질, 고객만족, 고객충성도의 관계에 관한 국가간 비교 연구: 한국과 중국의 이동통신서비스를 중심으로A Cross-National Study on the Relationship of Service Quality, Customer Satisfaction and Customer Loyalty in Mobile Telecommunication Services
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Kim, Min-Young | ko |
| dc.contributor.author | Kim, Moon-Koo | ko |
| dc.contributor.author | Park, Myeong-Cheol | ko |
| dc.date.accessioned | 2019-04-25T02:12:30Z | - |
| dc.date.available | 2019-04-25T02:12:30Z | - |
| dc.date.created | 2012-02-06 | - |
| dc.date.issued | 2004-01 | - |
| dc.identifier.citation | 한국통신학회논문지, v.29, no.1B, pp.133 - 144 | - |
| dc.identifier.issn | 1226-4717 | - |
| dc.identifier.uri | http://hdl.handle.net/10203/261542 | - |
| dc.language | Korean | - |
| dc.publisher | 한국통신학회 | - |
| dc.title | 서비스 품질, 고객만족, 고객충성도의 관계에 관한 국가간 비교 연구: 한국과 중국의 이동통신서비스를 중심으로 | - |
| dc.title.alternative | A Cross-National Study on the Relationship of Service Quality, Customer Satisfaction and Customer Loyalty in Mobile Telecommunication Services | - |
| dc.type | Article | - |
| dc.type.rims | ART | - |
| dc.citation.volume | 29 | - |
| dc.citation.issue | 1B | - |
| dc.citation.beginningpage | 133 | - |
| dc.citation.endingpage | 144 | - |
| dc.citation.publicationname | 한국통신학회논문지 | - |
| dc.identifier.kciid | ART001347479 | - |
| dc.contributor.localauthor | Park, Myeong-Cheol | - |
| dc.contributor.nonIdAuthor | Kim, Min-Young | - |
| dc.contributor.nonIdAuthor | Kim, Moon-Koo | - |
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- MG-Journal Papers(저널논문)
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