CPU 챠트를 이용한 통신 서비스 실패 원인 분석

As an infrastructure for all economic activities, telecommunications service industry is a fundamental building block. Considering negative impacts of its failure on the national economy and its subscribers, its very important to analyze factors leading to the failure and prevent it in advance. In our research, CUP (Cost-Utility-Preference) chart is developed to analyze the failure mechanism dynamically. It considers both the competition and customers preference of each service to explain why certain services fail. Additionally, it shows how the competitive edge of each service is changed over time. Using the chart, we can understand how the competing services interact in the market, and what mechanism leads to a service failure.
Publisher
대한산업공학회
Issue Date
2001-04
Language
KOR
Citation

한국경영과학회 & 대한산업공학회 춘계공동학술대회, pp.96 - 99

URI
http://hdl.handle.net/10203/23829
Appears in Collection
MT-Conference Papers(학술회의논문)
Files in This Item
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