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College of Business(경영대학)Graduate School of Information and Media Management((구)정보미디어경영대학원)KSIM-Journal Papers(저널논문)

정보서비스 품질이 고객 로열티에 미치는 영향에 관한 연구 : 고객관계관리 관점The Effect of Information Service Quality on Customer Loyalty: A Customer Relationship Management Perspective

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DC FieldValueLanguage
dc.contributor.author김형수ko
dc.contributor.author김승하ko
dc.contributor.author김영걸ko
dc.date.accessioned2011-01-18T07:26:14Z-
dc.date.available2011-01-18T07:26:14Z-
dc.date.created2012-02-06-
dc.date.created2012-02-06-
dc.date.issued2008-03-
dc.identifier.citationAsia Pacific Journal of Information Systems, v.18, no.1, pp.1 - 23-
dc.identifier.issn1229-0270-
dc.identifier.urihttp://hdl.handle.net/10203/21677-
dc.languageKorean-
dc.language.isokoen
dc.publisher한국경영정보학회-
dc.title정보서비스 품질이 고객 로열티에 미치는 영향에 관한 연구 : 고객관계관리 관점-
dc.title.alternativeThe Effect of Information Service Quality on Customer Loyalty: A Customer Relationship Management Perspective-
dc.typeArticle-
dc.type.rimsART-
dc.citation.volume18-
dc.citation.issue1-
dc.citation.beginningpage1-
dc.citation.endingpage23-
dc.citation.publicationnameAsia Pacific Journal of Information Systems-
dc.embargo.liftdate9999-12-31-
dc.embargo.terms9999-12-31-
dc.identifier.kciidART001240883-
dc.contributor.localauthor김영걸-
dc.contributor.nonIdAuthor김형수-
dc.contributor.nonIdAuthor김승하-
dc.subject.keywordAuthorInformation Service Quality-
dc.subject.keywordAuthorCommunication Channel-
dc.subject.keywordAuthorCustomer Loyalty-
dc.subject.keywordAuthorCustomer Relationship Management (CRM)-
dc.subject.keywordAuthorInformation Service Quality-
dc.subject.keywordAuthorCommunication Channel-
dc.subject.keywordAuthorCustomer Loyalty-
dc.subject.keywordAuthorCustomer Relationship Management (CRM)-
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MT-Journal Papers(저널논문)
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